System Incident - OPTUM ENTERPRISE CAC CDI 3D WEB UI - Production

Incident Report for Optum

Resolved

Optum technical teams have resolved the issue affecting outbound interface messages from the Enterprise Computer-Assisted Coding application. Messages are now being delivered to client systems without issue, and the backlog has been cleared. Thank you for your patience as our teams worked to resolve this issue.

Posted May 08, 2026 - 11:12 EDT

Investigating

We are aware of an issue occurring within the Enterprise Computer-Assisted Coding application that is affecting outbound interface messages. Technical teams are engaged to resolve the issue and we will provide updates as more information becomes available.

Posted May 08, 2026 - 10:14 EDT

This incident affected: Enterprise CAC.