System Incident - Case Advisor - Production

Incident Report for Optum

Resolved

The RMS worklist login issue has been resolved. Teams will continue to monitor the system. Thank you for your patience as teams continued to work through this issue.

Posted Aug 27, 2026 - 01:55 EDT

Investigating

We are aware of an issue causing intermittent login issues for users accessing the RMS worklist. Optum technical teams are actively investigating and working to resolve the login issue. We appreciate your patience and will share further updates as they become available.

Posted Aug 27, 2026 - 01:31 EDT

This incident affected: Case Advisor.