System Incident - Medical Network- Portal- Production

Incident Report for Optum

Resolved

Connect Center functionality has been restored. Thank you for your patience while the issue was being resolved

Posted Oct 24, 2026 - 13:13 EDT

Update

The team is actively working through the issue and continuing troubleshooting efforts to resolve it. We will provide updates as more information becomes available.

Posted Oct 24, 2026 - 12:42 EDT

Investigating

We are currently experiencing an issue that is preventing users from accessing ConnectCenter functionality. Our technical teams are actively investigating and working to restore service as quickly as possible.

Posted Oct 24, 2026 - 10:16 EDT

This incident affected: Medical Network (Portal).