System Incident - CAC Professional - Production

Incident Report for Optum

Resolved

Optum technical teams have resolved the issue that caused slowness and errors in the CAC Professional application, and the issue is now considered resolved. Optum technical teams will continue to monitor the stability of the system. Thank you for your patience as our teams worked to resolve this issue.

Posted May 15, 2026 - 09:54 EDT

Investigating

We are aware of an issue causing slowness and multiple errors in the CAC Professional application. Technical teams are engaged to resolve the issue and we will provide updates as more information becomes available.

Posted May 15, 2026 - 09:02 EDT

This incident affected: CAC Professional.