The Optum technical teams have resolved the outbound issues, and new messages from the Optum Integrity one application are now being delivered to client systems without any issues. The backlog of messages have been cleared. Thank you for your patience as our teams worked to resolve this issue.
Posted May 01, 2026 - 13:45 EDT
Update
The Optum technical teams have resolved the outbound issues, and new messages from the Optum Integrity One application are now being delivered to client systems without any issues. However, the technical teams are continuing their investigation and working on processing the backlog to resolve the affected outbound messages from the application.
Posted May 01, 2026 - 11:12 EDT
Investigating
We are aware of an issue occurring within the Optum Integrity One application that is stopping outbound messages to crossing over from the application. Technical teams are engaged to resolve the issue and we will provide updates as more information becomes available.
Solution Status