System Incident - OPTUM ENTERPRISE CAC - Production

Incident Report for Optum

Resolved

Optum technical teams have resolved the issue that is causing BI Analytic reports to not load within the application. Thank you for your patience as our teams worked to resolve this issue.

Posted Aug 05, 2025 - 12:04 EDT

Investigating

We are aware of a potential issue occurring within the OPTUM ENTERPRISE CAC product. Internal support teams have been engaged to determine and resolve any impact. We will provide updates as more information becomes available.

Posted Aug 05, 2025 - 11:27 EDT

This incident affected: Enterprise CAC.